Privacy Policy
Last updated October 2026
What we collect
When you fill in a contact, quote or audit form we collect the details you enter, such as your name, email, phone number, company, website and message. We also collect basic usage data through Google Analytics, such as pages visited and device type.
How we use it
We use your details to reply to your enquiry, prepare audits and proposals, and improve our website. We do not sell your personal information.
Who we share it with
Your enquiry is stored securely in our website database and our customer management system. We use trusted providers for hosting, analytics and scheduling (for example Google and Calendly) who process data on our behalf.
Cookies
We use cookies for analytics and to remember your preferences. Full details are in our cookie policy.
How long we keep it
We keep enquiry details for as long as needed to respond and follow up, and for up to three years for record keeping, unless you ask us to delete them sooner.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or opt out of marketing messages at any time. US residents may have extra rights under state privacy laws such as the CCPA.
Contact
For any privacy question or request, use our contact page and mention privacy in your message.
Read the cookie policy or contact us.